Returns & Exchanges

At Jolly Merch Shop, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your order isn't a perfect fit, we are here to help you find something that makes you smile.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.