Frequently Asked Questions
Everything you need to know about your Jolly Merch experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply reach out to our support team to initiate a return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements against your favorite fitting shirt at home for the best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your garments ethically sourced?
At Jolly Merch Shop, we prioritize quality and ethics. Our apparel is sourced from suppliers who adhere to fair labor practices and utilize sustainable manufacturing processes.